How to Personalize Your Workspace
Upload your company logo, see where it appears across PraisePal, and understand file requirements for the best result.
Who can use this feature
Available on all plans (including Free).
Requires the Super Admin admin permission.
Who this is for
Admins who want their organization's branding visible throughout PraisePal.
What you'll achieve
Your company logo will appear in the sidebar, workspace switcher, celebration cards, recognition share previews, and the invite sign-up page — so employees and visitors see your brand instead of a generic placeholder.
Before you begin
You have a logo file ready in PNG, JPEG, GIF, or WebP format
The file is under 1 MB
You have admin permissions for the workspace
Best results: Use a square image, at least 200 × 200 pixels. Every surface in PraisePal displays the logo as a circle or rounded square, so non-square images will be center-cropped and may look off.
Steps
Go to Admin settings → Workspace → General.
Under Workspace Logo, click the avatar area or drag your file onto it.
Select a file that meets the format and size requirements. The preview updates immediately — check that it looks right in the circular frame.
Once uploaded, the new logo replaces the previous one across all surfaces within moments.
Your workspace name is shown alongside the logo but cannot be changed from this page. Contact support if you need to update it.
What to expect after
The logo appears wherever PraisePal shows your workspace identity:
The old logo is removed automatically. If the upload fails — wrong format, file too large — you'll see an error message and the previous logo stays in place.
Common mistakes
My logo looks blurry
My logo looks blurry
The image was probably uploaded at a small resolution. PraisePal serves logos at 100 × 100 pixels, so aim for at least 200 × 200 to stay sharp on high-density screens.
My logo is cropped oddly
My logo is cropped oddly
Non-square images are center-cropped to fit the circular or rounded-square frame. Start with a square original where the important content is centered and has a little breathing room around the edges.
The upload was rejected without a clear reason
The upload was rejected without a clear reason
Double-check two things: the file type (only PNG, JPEG, GIF, and WebP are accepted) and the file size (must be under 1 MB). If both look correct and the upload still fails, try a different browser or contact support.
Related articles
Was this helpful?
More in Reporting & Analytics
How to Use Spend AnalyticsHow to Use Recognition AnalyticsHow to Use Celebration AnalyticsStill need help? Ask the team